How to Handle OTA Cancellations: A Practical Guide for Operators
How to handle OTA cancellations: what GetYourGuide and Viator charge when you cancel, how to log weather correctly, and how to get paid for no-shows.
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Measuring OTA Performance: A Practical Guide for Attraction Operators
Your OTA dashboards show what you sold, not what you kept. Measuring OTA performance properly means tracking net revenue per ticket across every channel.
